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Efficiently Manage Service Tickets Within Committed SLAs

Seamlessly Allocate Resources And Manage Customer Satisfaction

Service Request Management with Centra CRM

Make Service Request Management Simple With Centra CRM

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Centra CRM Makes Staying Organized Effortless

Service Level Agreements


Manage planned-preventive-maintenance (PPM) and reactive or breakdown maintenance with tools to create and manage contracts, schedules, requests, services and assets under strict Service Level Agreements (SLAs).

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CRM Reporting and Dashboards

Reports & Dashboards

Interact with customizable dashboards – get a holistic view of customer service, Intelligent reports provide complete holistic and detailed visibility of service

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Best CRM Tracking and Billing Software

Tracking & Billing

Keep track of SLA performance for service calls, Manage AMC/Call-based service calls and billing

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Service Request Management Centra CRM

Managing Service Requests

Intelligently allocate service call requests to relevant service personnel, Manage service request resolution and escalations

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Choose Your Industry to Learn More

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Testimonial of a satisfies Centra Hub CRM-SERVICES customer

We were impressed with Centra software solution’s features and flexibility which would facilitate future customization as we continue to expand and streamline our operations.

Lloyd Pace, FM
Beautylicious, Kuwait
Testimonial of a satisfies Centra Hub CRM-SERVICES customer

Our Company believes in Innovation and we have partnered with Centra, the latest generation technology providers to manufacture a technologically challenging and innovative product.

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The best way to commence your digital transformation journey is to a take a guided tour of the Centra product portfolio. Benefit from our panel of experts, learn about best practices from our thought leaders and transform your business today!

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About Us

Centra Technologies as an entity was carved out in the year 2015 with a vision to further enhance digital transformation, vertical specific business process automation and governance. Centra Hub's product portfolio includes CRM, HCM, REMS Sales & Leasing Solutions, Centra CAFM, Centra Owners’ Association, Centra Auto, Centra Project Management, Centra Education Management and brings the latest technology into the current era through SaaS or on premise model and integration-friendly solutions.

Centra Hub delivers cutting-edge solutions to bring together people and processes through effective, yet easy-to-use software systems.

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